Summary and Info
Once, the only opinion that counted in a performance evaluation was the supervisor's. Now, as teamwork and employee empowerment become more prevalent, organizations are turning to "360-degree feedback"--a multi-perspective approach perfected by the authors of this pioneering "how-to" guide. Drawing on 20 years of field research, they show how to design and implement the 360-degree feedback method and also tell what not to do.
More About the Author
Mark Edwards is a British businessman and the current CEO of MDS.
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