Summary and Info
The customer-service survival kit for today's businesses, packed with proven ideas that are unique, inexpensive, easy to do, and sure to satisfyThis is the ideal hands-on guide that will keep your customers coming back for more. The book's ingenious, ready-to-use format includes work sheets, checklists, self-assessments, brainstorming exercises, and 52 specific, customer-focused ideas that will improve service, increase sales, and help ensure continuing success.
More About the Author
Glanbrücken is an Ortsgemeinde – a municipality belonging to a Verbandsgemeinde, a kind of collective municipality – in the Kusel district in Rhineland-Palatinate, Germany.
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