Summary and Info
Taking an inside look at the underlying processes behind telecommunications service development, this text shows the reader how to build a successful service within an organization, and better organize and manage the service delivery effort. Written by a seasoned telecommunications expert with 20 years of professional experience, this text identifies and describes the two critical phases of telecommunications product development - the product and service delivery levels - and shows how they work together to form a communications service.
More About the Author
Ellen Hardin Walworth (October 20, 1832 – June 23, 1915) was an American author, lawyer, and activist who was a passionate advocate for the importance of studying history and historic preservation.
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