Summary and Info
Firms are increasingly reliant on employee knowledge for success, and this book focuses on recent innovations in capturing and managing that knowledge. Firms, service-based firms in particular, can benefit from innovations in knowledge management for enhancing the provision of services. Organizational learning generates new knowledge that innovating approaches to knowledge management can help to capture and exploit. Identifying innovative ways to capture and leverage employee knowledge for organizational benefit is important for maintaining competitive advantage.
More About the Author
Montana (Bulgarian: Монтана) is a city in northwestern Bulgaria, located 50 kilometres (31 miles) south of the Danube river, 40 kilometres (25 miles) northwest of Vratsa and 30 kilometres (19 miles) east of the Serbian border.
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