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  • Effektives Customer Relationship Management: Instrumente — Einführungskonzepte — Organisation

    Hajo Hippner Klaus D. Wilde (auth.) Dipl.-Kfm. Stefan Helmke Dipl.-Kfm. Matthias Uebel Prof. Dr.-Ing. habil. Wilhelm Dangelmaier (eds.)

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9 - 10Hours to read